Shop explains everything that needs to be done to your car and why. When repairs are completed, the cost is almost to the penny of the estimate received prior to work being done. I have over 200,000 miles on my 2008 Toyota Matrix and it has never run better! This is the only shop I would ever use! Thank you Josh, Brian and Joanie! You are the best mechanic shop around! Sincerely, Debby Fitzpatrick