5

Called for an estimate on a battery replacement for my 2016 BMW 328i and I was quoted with a reasonable price, hundreds less then if Id taken it to a dealer, and was told they provided with shuttle if installation was going to be longer then expected. Would surely recommended this shop.

Thank you for choosing us, Michael! We're glad you had a great experience with our battery replacement service. Our goal is to provide quality service at a competitive price. We're happy to offer the convenience of a shuttle if needed. We appreciate your recommendation and look forward to serving you again!

- Carencro Automotive
5

Thank you, Joseph, for sharing your positive feedback! We're glad to hear that you had a great experience with us. Our team works hard to provide excellent service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Carencro Automotive
5

Thank you for your positive rating, Sam! We're glad to hear that you had a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out to us. We're here to help!

- Carencro Automotive
5

First class operation from beginning to end.

Thank you for the kind words, Truett! We're thrilled to hear that you had a first-class experience with us from start to finish. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Carencro Automotive
5

Prompt service. Clear communication. Convenient location. Knowledgeable service writer. Martin who assessed my concerns was very professional and informative.

Thank you for the fantastic review! We're thrilled to hear that you had a five-star experience with Martin. It's excellent that our service met your expectations, and that you found our location convenient. We strive to provide prompt service with clear communication, and we're glad to know we succeeded. If there's anything else we can do to help, please don't hesitate to reach out.

- Carencro Automotive
4

I was pleased with the VERY detailed inspection of a used car I considered buying. The report included suggested repairs and costs. I would give 5 stars except the inspection was delayed. Instead of finishing “by noon,” it was 3:30 pm. The seller if the car was unhappy for the delay.

Dear Wayne, thank you for appreciating our thorough inspection and detailed report. We apologize for the delay that inconvenienced you and the seller. Your feedback is invaluable, and we will address this issue to ensure it doesn't happen in the future. We hope to serve you better on your next visit.

- Carencro Automotive
5

Always very helpful and informative and helpful to me when I need help. They take great care of my car

5

As always - superior service from an extremely competent staff‼️‼️

5

I’ve always seen the shop and wanted to stop by but was always busy delivering bread to local account stores in the Carencro area just so happens I rolled up to this shop on a flat tire ask the questions where asked of details they got rite to it with in a hour I was fixed in correct order and put back on road in safe conditions I was very pleased and happy with the team that assisted me very pleased. will recommend and return for other problems as they acure thanks again

5

Carencro Automotive Center, LLC was the only place remotely close to me that had the equipment to do simple maintenance on my very old vehicle. Having found them out of nessesity, I am very thankful that I did. Not only did they pinpoint, with exetreme accuracy, the exact cause for my vehicle’s problem, but they diagnosed a few other issues that I would have never known about until, most likely, my vehicle would have broken down. The Carencro Automotive Center, LL inspection included pictures of each area—having a visual along with the description provided proof of the problem, unlike many other companies who will tell you something is wrong, when in reality there isn’t. Dishonesty in business is a reflection of no integrity or pride in the service you provide. Being armed with a report of everything that is wrong with my vehicle will help me address those issues and extend the longevity of my vehicle. Martin was in constant communication about what was happening with my vehicle. He was professional, extremely knowledgeable and explained things in terms that were not “automotive speak” to the average person. Their comprehensive diagnostic inspection was impressive with it’s thoroughness and detailed explanations of every single issue. Their service was professional, turn around time was prompt, and their pricing was competitive. Their technician’s pinpoint accuracy and attention to detail was above and beyond excellent. Carencro Automotive Center, LL offers outstanding service. I have found the company that will be my business of choice for all my automotive needs.