Carencro auto repair

1101 reviews
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5

Had a bad battery in my 2016 BMW 328i. The serviceman Martin was very helpful in getting the issue resolved and I was back on the road in no time. I`m a very satisfied customer and will definitely bring my vehicles to this place of business in the future.

Thank you for taking the time to leave us a review, Magic Mike! We are thrilled to hear that you had such a positive experience with Martin. We strive to provide top-notch service to all of our customers, and we are glad to hear that you are satisfied. We look forward to serving you again in the future!

- Carencro Automotive
5

Had to get the front driver's side strut replaced on the van. After making arrangements on the phone, I had it towed to the shop. Thorough inspection of the suspension on the front end and identified all the issues. They helped us to secure financing to cover the costs, and went above and beyond to explain everything from start to finish. Extremely satisfied with the work done and the excellent customer service . Would absolutely take my vehicle there again and recommend to everyone.

Thank you, Andrea, for choosing our shop for your van's strut replacement. We are delighted to hear about your positive experience with our team and that you appreciated our thorough inspection and financing assistance. Your recommendation means the world to us! Should you need any further assistance, please don't hesitate to reach out.

- Carencro Automotive
5

perfect job from this team, they solved my problem ,I am very thankful for their job

Thank you, Misael, for your kind words! We're thrilled to hear that you had a positive experience with our team. It's our goal to provide top-notch service and solve any problems you may have. We appreciate your gratitude and look forward to assisting you in the future!

- Carencro Automotive
5

Called for an estimate on a battery replacement for my 2016 BMW 328i and I was quoted with a reasonable price, hundreds less then if Id taken it to a dealer, and was told they provided with shuttle if installation was going to be longer then expected. Would surely recommended this shop.

Thank you for choosing us, Michael! We're glad you had a great experience with our battery replacement service. Our goal is to provide quality service at a competitive price. We're happy to offer the convenience of a shuttle if needed. We appreciate your recommendation and look forward to serving you again!

- Carencro Automotive
5

Thank you, Joseph, for sharing your positive feedback! We're glad to hear that you had a great experience with us. Our team works hard to provide excellent service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

- Carencro Automotive
5

Thank you for your positive rating, Sam! We're glad to hear that you had a great experience with us. If there's anything else we can do for you, please don't hesitate to reach out to us. We're here to help!

- Carencro Automotive
5

First class operation from beginning to end.

Thank you for the kind words, Truett! We're thrilled to hear that you had a first-class experience with us from start to finish. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Carencro Automotive
5

Prompt service. Clear communication. Convenient location. Knowledgeable service writer. Martin who assessed my concerns was very professional and informative.

Thank you for the fantastic review! We're thrilled to hear that you had a five-star experience with Martin. It's excellent that our service met your expectations, and that you found our location convenient. We strive to provide prompt service with clear communication, and we're glad to know we succeeded. If there's anything else we can do to help, please don't hesitate to reach out.

- Carencro Automotive
4

I was pleased with the VERY detailed inspection of a used car I considered buying. The report included suggested repairs and costs. I would give 5 stars except the inspection was delayed. Instead of finishing “by noon,” it was 3:30 pm. The seller if the car was unhappy for the delay.

Dear Wayne, thank you for appreciating our thorough inspection and detailed report. We apologize for the delay that inconvenienced you and the seller. Your feedback is invaluable, and we will address this issue to ensure it doesn't happen in the future. We hope to serve you better on your next visit.

- Carencro Automotive
5

Always very helpful and informative and helpful to me when I need help. They take great care of my car

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